Cookies Policy

How we use cookies and tracking technologies on our website

1. Introduction

1.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit our website. These files contain information that helps us provide you with a better browsing experience and understand how you interact with our site.

Cookies are widely used by websites to make them work more efficiently and to provide information to website owners about how their sites are being used.

1.2 How Cookies Work

When you visit our website, your browser sends cookies to our server. These cookies are then stored on your device and sent back to our server each time you visit our site or navigate between pages. This allows us to:

  • Remember your preferences and settings
  • Analyse how our website is used
  • Provide personalised content and features
  • Improve our website's performance and security

2. Types of Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

These cookies are absolutely essential for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. These cookies do not store any personally identifiable information.

Examples:

  • Authentication cookies for secure login
  • Session cookies for maintaining your session
  • Security cookies for protecting against fraud

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This information helps us improve our website's functionality and user experience.

Examples:

  • Google Analytics cookies for website usage statistics
  • Performance monitoring cookies for page load times
  • Error tracking cookies for identifying technical issues

2.3 Functionality and Preference Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Examples:

  • Language preference cookies
  • Theme and layout preference cookies
  • Form auto-fill cookies

2.4 Marketing and Advertising Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Examples:

  • Social media platform cookies for sharing content
  • Advertising network cookies for targeted ads
  • Retargeting cookies for showing relevant content

3. Specific Cookies We Use

3.1 First-Party Cookies

These are cookies that we set directly on our website. They are essential for the proper functioning of our site and help us provide you with the best possible experience.

Our Cookies Include:

  • Session management cookies
  • User authentication cookies
  • Form validation cookies
  • Security and CSRF protection cookies

3.2 Third-Party Cookies

Some cookies on our website are set by third-party services that we use to enhance our website's functionality and analyse how it's used.

Third-Party Services:

  • Google Analytics for website analytics
  • Social media platforms for sharing functionality
  • Payment processors for secure transactions
  • Customer support tools for live chat

4. How We Use Cookies

4.1 Website Functionality

We use cookies to ensure our website works properly and provides you with the features and services you expect:

  • Maintaining your login session across pages
  • Remembering your preferences and settings
  • Processing form submissions and transactions
  • Providing secure access to protected areas

4.2 Analytics and Performance

Cookies help us understand how our website is used so we can improve it:

  • Tracking which pages are most popular
  • Identifying areas where users encounter difficulties
  • Measuring page load times and performance
  • Understanding user behaviour and preferences

4.3 Personalisation

We use cookies to provide you with a more personalised experience:

  • Displaying content relevant to your interests
  • Remembering your language and region preferences
  • Suggesting relevant products or services
  • Customising the website layout and features

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific websites
  • Block all cookies or only third-party cookies
  • Set preferences for different types of cookies

5.2 Our Cookie Consent Tool

We provide a cookie consent tool that allows you to:

  • Accept or decline non-essential cookies
  • Customise your cookie preferences
  • Withdraw consent at any time
  • View detailed information about each cookie type

5.3 Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our website:

  • Some features may not work properly
  • You may need to re-enter information repeatedly
  • Personalised content may not be available
  • Website performance may be affected

6. Cookie Duration and Expiry

6.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used to maintain your session and remember your preferences during your visit to our website.

6.2 Persistent Cookies

These cookies remain on your device for a set period or until you manually delete them. They are used to remember your preferences and settings for future visits.

6.3 Third-Party Cookie Policies

Third-party cookies are subject to the privacy policies of the respective third-party services. We recommend reviewing their policies to understand how they use cookies and what data they collect.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of significant changes through our website
  • Provide clear information about what has changed
  • Give you the opportunity to review and accept new cookie settings

8. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: info@augmented.healthcare

Need Help?

If you have any questions about this Cookies Policy or need assistance with your cookie preferences, our support team is here to help.

Contact Our Support Team